✦ TERMS & CONDITIONS

CUSTOMER SERVICE

For customer support, please use the contact form on our website. We aim to reply within 48 hours.

✦ BOOKING POLICY

Payment & Scheduling
All sessions and digital services must be paid in full at the time of booking via credit card or approved payment gateway. Once payment is received, your reservation is confirmed.

Non-Refundable Policy
All purchases are final. This includes private sessions, digital services, group bookings, and event tickets. No refunds will be issued under any circumstance.

Rescheduling
Private appointments may be rescheduled with a minimum of 48 hours’ notice. Failure to attend a session without prior rescheduling will result in forfeiture of the session and fee.

✦ EVENT ATTENDANCE (TALKS, CEREMONIES & PUBLIC APPEARANCES)

1. Tickets are non-refundable and non-transferable.

2. Each ticket is personal. Admission requires your confirmation email and matching ID.

3. Doors close 15 minutes before the scheduled start time. Late arrivals will not be admitted.

4. Photography, video, or audio recording is strictly prohibited unless written permission is provided by Raphaël Pathé via Trillionway Productions.

5. Paper photographs (not digital) of the departed or animal companions must be brought to group mediumship events.

6. These are group sessions; personal outcomes are not guaranteed. For one-to-one readings, please submit a formal request via the contact form.

✦ PRIVATE CONSULTATIONS

Sessions are offered exclusively at the discretion of Raphaël Pathé and may be by invitation or application only.
Appointments begin promptly. Missed appointments are not reimbursed and cannot be extended.

✦ CONFIDENTIALITY & RECORDING POLICY

1. All sessions are confidential. Your information will never be shared without your consent unless required by law.

2. No audio, video, or text-based recording of any session is permitted without prior written consent from Raphaël Pathé. This applies to all platforms, including WhatsApp, Zoom, Facetime, Facebook, Instagram, and more.

✦ TEXT-BASED SERVICES

Information shared via text or instant messaging is confidential and intended only for the recipient. Any sharing, screenshotting, redistribution or misrepresentation of messages is strictly forbidden.

✦ SPACE & ENERGY CLEARING SERVICES

By engaging in spiritual services (including space energy clearing), you acknowledge that any emotional, physical, psychological, or spiritual reactions are your sole responsibility. No guarantees or outcomes are promised. Trillionway Productions LLP and its representatives are held harmless.

✦ CHANCE ENCOUNTERS

At rare and unpredictable moments, Raphaël Pathé may offer guidance outside of scheduled sessions — unrequested, unscheduled, and guided solely by instinct. These acts of generosity cannot be booked or anticipated. He may also appear at charity events or causes supporting children, animals, and the environment, offering his insight as a gift.

✦ DISCLAIMER

Raphaël Pathé’s services — and those of any talent represented by The Worlds Medium Agency, a division of Trillionway Productions LLP — are not a substitute for licensed medical, psychological, or legal care.

• You must be over 18 and of sound mind to book a session.

• No medium or intuitive is 100% accurate. Information may appear symbolic or unfold at a later time.

• All decisions and actions following any session remain your sole responsibility.

• Services are not offered for third parties without consent, for minors, or for emergency situations.

If you are in crisis, please seek immediate professional support.

✦ RELEASE OF LIABILITY

By purchasing a service or attending an event, you confirm:

1. You accept full responsibility for your mental, emotional, physical, and spiritual state before, during, and after the session.

2. You release Raphaël Pathé and any affiliated representatives from all liability relating to outcomes, interpretations, or perceived consequences of the session.

3. You will not pursue legal action, defamation, or financial claims under any circumstance.

✦ GLOBAL CRISIS RESOURCES

If you are in immediate distress or facing a personal crisis, we strongly encourage you to seek professional help in your country.For urgent support, you may contact emergency services or a mental health crisis line.

🔗 For support anywhere in the world, visit Find A Helpline — it provides free, anonymous, and confidential distress hotlines across 160+ countries.